Returns

Exchanges

Our policy lasts three (3) days only if Modest Elegance was notified on the same day of receiving the item. If three days have gone by since your purchase, unfortunately we can’t offer you an exchange. An exchange will be offered if the order was received in the wrong size or color and Modest Elegance was notified on the day the item was received. We do not offer a cash refund on any purchases. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase.

Once your item is received and inspected, we will send you an email to notify you that we have received your exchanged item. Once the new item is received an email will be sent to notify you on the date of shipment.

We only replace items if they are defective, damaged, incorrect color or size. If you need to exchange it for the same item, send us an email at modesteleganceboutique@gmail.com and send your item to: Modest Elegance Boutique, United States.

Sale items

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.or returned.

Sizes & Color

During the time of order and fulfillment, emails and/or text messages will be sent which will include sizes and colors displayed as was requested by the customer. During that time the customer is required to confirm and acknowledge that the dress and/or item is as requested. After delivery, exchanges will not be offer if the color and size was correct as was initially requested and acknowledged.

Shipping

To exchange your product, you should mail your product to: Modest Elegance Boutique, 6809 Independence boulevard North Ridgeville Ohio 44039, United States

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

If an exchange was requested as the error was on Modest Elegance the shipping cost will fail on us. However, if the error was due to incorrect information provided by the customer during the time of the order then the shipping cost will fall on the customer. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchanged item.